Refund policy

All Sales Are Final on Sealed Products

Because collectible TCG products are highly sensitive to market conditions and authenticity concerns, all sealed product sales are final once shipped.

We only offer replacements or refunds for items that arrive damaged, defective, or incorrect.

• If your order arrives with visible damage, please contact us within 48 hours of delivery with clear photos of the issue and your order number.

If we confirm the issue, we’ll provide a replacement or refund depending on stock availability.

Exceptions:

Preorder cancellations may be eligible for a full refund if requested before the product’s release date.

• Any opened, tampered, or altered items are not eligible for return or refund.

We reserve the right to deny claims that show signs of tampering, misuse, or inaccurate reporting.